1 Message
Cancelling Account
Good afternoon, I need assistance cancelling me account with you. I will be moving out of the state and will not be needing internet services at this time and would like assistance cancelling it. Thank you.
1 Message
Good afternoon, I need assistance cancelling me account with you. I will be moving out of the state and will not be needing internet services at this time and would like assistance cancelling it. Thank you.
XfinityDemitrius
Official Employee
•
1.3K Messages
3 months ago
Hey @user_9u9gr8, Thank you for visiting our official Xfinity Forums Community support page. Thanks for joining our community. We can certainly help review the account and options. "Could you please send our team a direct message with your full first/last name and complete service address (Including the city, state, and zip code)? Our team can most definitely take a further look at this issue.
To send a ""Peer to peer"" (""Private"") message:
Click ""Sign In"" if necessary
• Click the ""Peer to peer chat"" icon
• Click the ""New message"" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
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