Visitor
•
1 Message
Cancel
How to cancel? I started a new carrier and would like to end our relationship. There is zero loyalty for being loyal.
Visitor
•
1 Message
How to cancel? I started a new carrier and would like to end our relationship. There is zero loyalty for being loyal.
XfinityJustinM
Official Employee
•
660 Messages
6 hours ago
Hello @user_3fxj65,
Thank you for visiting our community forums support page. I wish we would have had an opportunity to show you the value of our services before you departed, but we can certainly help with your request. Please send our team a direct message with your full name and service address to get started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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