Hello @user_bee8bf, and thank you for posting on our Xfinity Community forums.
I understand you'd like to disconnect your service as soon as possible. Our team can help review your account and discuss your options.
Please send us a Direct Message* with your full name and complete service address, and we'll be happy to assist with your concerns and help with the cancellation process. We look forward to working with you.
How to Send Us a Direct Message*: (*Note: Never send a direct message to us unless requested by us.)
Click "Sign In" if necessary.
Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
Click the "New message" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
XfinityCliff
Official Employee
•
366 Messages
18 hours ago
Hello @user_bee8bf, and thank you for posting on our Xfinity Community forums.
I understand you'd like to disconnect your service as soon as possible. Our team can help review your account and discuss your options.
Please send us a Direct Message* with your full name and complete service address, and we'll be happy to assist with your concerns and help with the cancellation process. We look forward to working with you.
How to Send Us a Direct Message*:
(*Note: Never send a direct message to us unless requested by us.)
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