2 Messages

Thu, Apr 21, 2022 12:38 AM

Broken After Login

In every attempt to log into Xfinity Mobile (web or app), I've gotten the "Something went wrong" message. It's been like this for months. Is there any way to fix this?

Official Employee


850 Messages

4 m ago

Hey there, @user_454f22, thanks for reaching out through Xfinity Forums! I apologize you are having issues with logging into your Xfinity Mobile account. I can definitely see how that would be frustrating as the app and website are my favorite way to monitor my account. I would recommend reaching out to our experts at Xfinity Mobile support for help with troubleshooting your account. You can reach them at, 


SMS Text Message: 1 (888) 936-4968

Phone: 1 (888) 936-4968

Chat: https://comca.st/3Org9Mj


Let us know if you have any additional questions! We are here to help! 

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