U

Visitor

 • 

2 Messages

Thursday, April 21st, 2022 12:38 AM

Closed

Broken After Login

In every attempt to log into Xfinity Mobile (web or app), I've gotten the "Something went wrong" message. It's been like this for months. Is there any way to fix this?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

3.3K Messages

3 years ago

Hey there, @user_454f22, thanks for reaching out through Xfinity Forums! I apologize you are having issues with logging into your Xfinity Mobile account. I can definitely see how that would be frustrating as the app and website are my favorite way to monitor my account. I would recommend reaching out to our experts at Xfinity Mobile support for help with troubleshooting your account. You can reach them at, 

 

SMS Text Message: 1 (888) 936-4968

Phone: 1 (888) 936-4968

Chat: https://comca.st/3Org9Mj

 

Let us know if you have any additional questions! We are here to help! 

forum icon

New to the Community?

Start Here