Hey @user_8lko7s, Thank you for visiting our official Xfinity Forums Community support page. You would need to make the payment method change within our amazing Xfinity App or Xfinity web portal. If you have Automatic Payments enabled with the old payment information, you will need to turn off Automatic Payments and then re-enable.
You can learn more by visiting our 'Manage your saved payment methods' support page. Please let us know if you have any further questions.
XfinityDemitrius
Official Employee
•
2.7K Messages
2 hours ago
Hey @user_8lko7s, Thank you for visiting our official Xfinity Forums Community support page. You would need to make the payment method change within our amazing Xfinity App or Xfinity web portal. If you have Automatic Payments enabled with the old payment information, you will need to turn off Automatic Payments and then re-enable.
You can learn more by visiting our 'Manage your saved payment methods' support page. Please let us know if you have any further questions.
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