Good morning @user_sk68cx, and thank you for reaching out to us on the Xfinity forums with your issue, I hope this message finds you well. You have come to the right place for assistance with this issue. Adding a manager to the account is something that is done via self-service using the Xfinity website or the app with the instructions listed here. We have the ability to add a name to the billing statement as a C/O or ATTN too on our end if that is what you need though. I see you have already sent us a direct message, so we will work with you there, just keep in mind that sending unsolicited private messages to an Official Employee of the Xfinity Help & Support Forums, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
XfinityJeff
Official Employee
•
1.3K Messages
3 hours ago
Good morning @user_sk68cx, and thank you for reaching out to us on the Xfinity forums with your issue, I hope this message finds you well. You have come to the right place for assistance with this issue. Adding a manager to the account is something that is done via self-service using the Xfinity website or the app with the instructions listed here. We have the ability to add a name to the billing statement as a C/O or ATTN too on our end if that is what you need though. I see you have already sent us a direct message, so we will work with you there, just keep in mind that sending unsolicited private messages to an Official Employee of the Xfinity Help & Support Forums, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
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