Account is incomplete
I signed up for internet last Thursday. I never received order confirmation nor a tracking number. When I sign into my account it says 'Thanks for your purchase', then 'Accessing your account' with a bunch of personal info.
Phone support is useless. I cannot use the online automated chat. It wants to verify my account. Using both my phone number and email, it says 'that information does not match our records', even though I just signed in with that email...
I can't login to the email, it just loops me back to the search engine and news.
But I can't even follow the solution because BOTH the email and phone two-step verifications do not work.