Account Change Request Form

Good morning @skylerpeach, and thank you for visiting us on the Xfinity forums, I hope this message finds you well. You have come to the right place for assistance with this issue, we can get some account information from you and get the process started. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it