Visitor
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1 Message
Account cancel
I just moved to. A subunit I ordered Xfinity through online. Ordered modem the process was fine . . Found out I had inputted the wrong address ,also a tec was supposed to come out to run a line to new subunit now I contact them again that I just saw the address was not the correct one .so in process of changing too correct address they tell me I can't have 2 account s .I'm like yes u can . They was arguing with me . That I had to go to a store . I work 6 days a week I don't have time to go . .so I was fed up because the original agent said it would be ok . . So I told them to cancel my account . And they haven't . Now I see a schedule appointment for Friday to the incorrect address. .I am fed up I went ahead and just did it though att . I need my account canceled and the modem wasn't even sent to correct address
XfinityPeterH
Official Employee
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2.1K Messages
13 hours ago
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