Visitor
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4 Messages
account broken? "This network is not included in your current Xfinity TV service"
I use my xfinity login credentials to stream from other apps as showtimeanytime.com, espn.com, cnn.com, etc. Since yesterday, when I try to login from "Select your TV Service Provider" screen I am getting the message:
This network is not included in your current Xfinity TV service.
To add it to your service, upgrade now.
From Xfinity stream app everything works fine.
Accepted Solution
XfinityAntoine
Official Employee
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1.4K Messages
2 years ago
Hey there @user_af64e0! Thank you for taking the time to reach out and being part of the Xfinity family. I'd be more than happy to take a look at this and find out what's going on. In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
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