Visitor

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5 Messages

Tuesday, March 3rd, 2026 3:06 AM

port forwarding disappears everyday

Every single day my port forwarding drop. I have spend hours on the line with customer service who assures me it wont. BUT IT STILL does everyday.

My device has a static ip.

Port open is 32400.

Advanced Security is on.

I put the rule in the app every single day. It drops every single day.

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Official Employee

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3.8K Messages

11 hours ago

Hey there, @user_teci9h, thanks for reaching out through Xfinity Forums regarding your port forwarding concerns. Have you tried disabling your Advanced Security to see if that helps with the issue? 

 

The Advanced Security routinely disables and removes open ports if it detects what it thinks is “unused” or “risky” behavior.
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