Visitor
•
14 Messages
Xfinity mobile very slow data speed around home area
All my phones with xfinity mobile are very very slow for internet.
I cannot browse the internet at all. I tried all the troubleshooting guides etc.
I'd like to know if this is because reception is bad in this area so I can look for another provider.
XfinityDena
Official Employee
•
2.5K Messages
1 year ago
Thank you for reaching out @user_84375b I am sorry to see that you are getting slower speeds on your mobile services. You may be in an area that doesn't have a tower nearby. Are you able to use the Hotspot app so that you are able to be on WiFi even when on the go? I use it all the time and get fast speeds when in a Xfinity service area. I would also suggest making sure your phone is up to date and you reboot the device from time to time.
4
0