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Saturday, December 23rd, 2023 8:44 PM

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Xfinity Mobile Hotspot streaming/video quality

For the Xfintiy Mobile UNLIMITED PREMIUM plan, does the "high-definition 720p LTE streaming on all devices" description include hotspot connected devices? Basically, if I have Xfinity Mobile Unlimited Premium plan, can I stream 720p video on the mobile hotspot connected device, up to the 15gb limit?

Official Employee

 • 

1.1K Messages

9 months ago

Hi! @user_sfufif Thank you for reaching out on the Xfinity Community Forums. The first thing you would need to make sure the device can support 720p. I would recommend reaching out to our partners at Xfinity Mobile for more in depth questions regarding the mobile premium plan and what it would cover as far as streaming on the hotspot. They can be reached via : 
 SMS Text Message: 1 (888) 936-4968
• Phone: 1 (888) 936-4968
• Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile
Our XFINITY Mobile partners are available daily from 7 am to 9 pm EST. I'm confident they'll be able to get this resolved for you.

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