1 Message

Thursday, January 26th, 2023 4:00 PM


Xfinity app for Android has major flaw

I get emails telling me to use the Xfinity app instead of the Xfinity My Account app but the Xfinity app has one major flaw. I have two accounts associated with my login and the app does not give me an easy way to switch between accounts.

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Accepted Solution

Official Employee


1.7K Messages

1 year ago

Hi there! Thanks for taking the time to reach out to us today! We are sorry to hear about your troubles with the Xfinity app. We will be happy to get your feedback to the right team. You can also submit feedback here: https://support.xfinity.com/svp-contact-form



11 Messages

1 year ago

I think the app should remain on Google Play for those of us who don't have an IPhone.

Problem Solver


637 Messages

Thank you for reaching out! The good news is, the Xfinity application is available on both Android AND Apple platforms! So you'll still continue to have access to your account even while using an android based device! We truly appreciate your time and feedback! 

I no longer work for Comcast.

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