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Xfinity mobile has the worst customer service communication in the world! Literally every single time, which has been an on going problem every monthly bill service to become stuck on the phone for hours constantly getting transfered multiple times having to repeat, explaining my situation over to each agent who then literally lies to me just so they dont have to deal with my issue. If you enjoy being over charged and lied to then xfinity mobile is for you. Otherwise, my recommending is to RUN! DO NOT USE XFINITY MOBLE.
XfinityMarcus
Official Employee
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1.3K Messages
15 hours ago
user_970wi3 thank you for using the Community Forums page to reach out today. I understand that you have had a less than stellar experience with Xfinity mobile support. I would be happy to assist you with your billing concerns to turn your frown upside down with our amazing Xfinity Service. Can you elaborate on what exactly the billing issue is that you came across?
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