@ducksoup42 Thanks for posting about your reward. Check the status of it with the details here https://www.xfinity.com/support/articles/reward-center-program.
@ducksoup42 Oh wow, thanks for ensuring you're using the official link. I tried it just now on my pc and phone, the link works by taking me to the instructions and also the form. That means it's not the form, rather the browser or device you're using. We recommend troubleshooting it, or using another to access the form correctly.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
really, what a scam, customers should experience a much simpler experience from a reputable computer company, don't you think. Time to contact government bureaus of business, etc.
We definitely would be happy to help with checking on the status of that gift card on our end, ducksoup42. Can you please send us a Direct Message so we can get to the bottom of this for you?
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityBenny
Official Employee
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519 Messages
1 month ago
@ducksoup42 Thanks for posting about your reward. Check the status of it with the details here https://www.xfinity.com/support/articles/reward-center-program.
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