1 Message
Via pre paid card expired
I Have received visa prepaid card from Xfinity as reward and I lost the card and when I found it it’s already expired and it is unused .. how can get new card
1 Message
I Have received visa prepaid card from Xfinity as reward and I lost the card and when I found it it’s already expired and it is unused .. how can get new card
XfinityJorge
Official Employee
•
1.7K Messages
1 year ago
Hey there @user_x1d75j thanks for contacting our Xfinity Support Team over our Forums. You came to the right place for help and we can help look into getting a new card sent out. To get started please send us a DM with your full name and service address. Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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