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Monday, October 23rd, 2023 12:55 AM

Closed

Via pre paid card expired

I Have received visa prepaid card  from  Xfinity as reward and I lost the card and when I found it it’s already expired and it is unused .. how can get new card

Official Employee

 • 

1.7K Messages

1 year ago

Hey there @user_x1d75j thanks for contacting our Xfinity Support Team over our Forums. You came to the right place for help and we can help look into getting a new card sent out. To get started please send us a DM with your full name and service address. Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Peer to peer chat" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message

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