Visitor
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1 Message
They are stealers. [Edited]
They said its unlimited everything and today I received a message that you used 50% of your data. When I checked they activated 1Gig data plan and claimed that its unlimited clearly stated twice by their agent in the below chat history:
[Removed: Personal Information - Chat Transcript]
XfinityJeniece
Official Employee
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3K Messages
12 hours ago
Hey there, user_qb3m1p, thanks for reaching out through Xfinity Forums regarding your account. We want to ensure that you have the promotional plan you were expecting. You have reached the right place.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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