Visitor
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3 Messages
Suggestion for Xfinity Mobile
You NEED to make it an option to not be on auto pay or if you insist on auto pay let the customer pick the day. Beginning, middle, or end of the month. You need to have more flexibility with your mobile due dates
XfinityArmand
Official Employee
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1.8K Messages
11 months ago
Hi there @user_74b9c5! Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum. We are so glad to hear from you and want to ensure that you are able to get in touch with a Xfinity Mobile representative. Due to account security, our options with Xfinity Mobile accounts are very limited on this platform. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?
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