Visitor
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1 Message
Something is wrong with Xfinity
Help. I ordered a phone that was never delivered and tracking shows FedEx never even picked it up from the shipper.
I contacted Xfinity mobile customer service SEVEN TIMES. Not one person comprehends the problem and the only one who could did absolutely nothing.
I now want to cancel the order but Xfinity said no. They said it has to be delivered when it hasn’t been delivered.
This is sickening and alarming.
XfinityAirelle
Official Employee
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2K Messages
1 year ago
Thank you so much for taking the time to reach out to us. Due to account security, we are limited on access to your Xfinity Mobile Account here on Social Media, and we do recommend reaching out to our experts to ensure your concern is resolved. You can reach them by texting or calling 1 (888) 936-4968. You can also chat with an expert here: https://www.xfinity.com/xfinityassistant/?channel=xMobile
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