Visitor
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4 Messages
Service Interruptions For Two Months
My service has been on and off for at least two months now. A message will appear on my iPhone 13 Pro Max either saying "No SIM" or "SIM Failure". I chatted with two specialists last night, and both told me to reset the phone's network settings. I did but I'm still having the same issue. I think the SIM card is the cause.
XfinityArmand
Official Employee
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1.8K Messages
1 year ago
Hello there @user_6b504a! Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum. We greatly appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited on this platform. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?
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