Visitor
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2 Messages
Scamming heartless salesman
Was scammed into signing up for mobile service on a apple iPad. Was told it was part of my internet bill but that was a lie. Now im told I cannot return this device or cancel the service for 3 years. I explicitly said I did not want this iPad but the salesman would not update my internet service without the ipad included. Forced into paying on a mobile device for 3 years is a very scummy thing to do. I simply want to cancel the [Edited: "Profanity"] service and return the stupid iPad.


XfinityOrlandoM
Official Employee
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3.7K Messages
4 hours ago
@user_u4cu4c
Thanks for reaching out to us. We do apologize for any inconvenience you're having with your account. The mobile billing and the residential billing are separate.
Was there a issue on what your total monthly bill would be for both residential and mobile?
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