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1 Message
Samsung LTE watch won't work with xfinity.
I just ordered a Samsung Active2 Watch for my son for Christmas. NOW I hear that Xfinity does not support it on LTE???? What the heck Xfinity. Every other mobile service does. What is your problem???? Do I have to return the Watch?
liquidsodium
New Poster
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3 Messages
5 years ago
I chatted with an agent online today and got the stock answer that they are looking into it and will let us all know on their website when that happens. Non-answer I guess
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dh0002
Frequent Visitor
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7 Messages
5 years ago
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suesheba
Contributor
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24 Messages
5 years ago
I just purchased the new Samsung Galaxy 3 LTE watch so I'm very interested in Xfinity Mobile's service. Today I saw this website dated July 22, 2020... https://internet-access-guide.com/xfinity-mobile-samsung-watch/?unapproved=43914&moderation-hash=ac2db2a74f972aed6fe16b492edd30bd#comment-43914
It seems very clear that Xfinity mobile is going to support the Samsung Galaxy watch, but I just called and spoke with them and they didn't know anything about it. If anyone gets to a store and gets it activated, please let us know.
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liquidsodium
New Poster
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3 Messages
5 years ago
Yes I'm the same boat.(got my sammy galaxy watch 3 yesterday) See my posts a couple of pages back. Yes the capability as another user abovenoted is called numbershare. And since Apple has it why not other watches?
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Ramensuki
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1 Message
5 years ago
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shdwlynx
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7 Messages
5 years ago
Xfinity Mobile moderators, care to provide an update? It's closing in on one year since the original post on this topic, so how about a hard date already? Also, will we be able to add the watch just like any phone, where the devices don't increase the cost of the plan or will you saddle us with the same $10/mo. fee as you charge for the Apple Watch, and does that $10 gain us any data capacity or is it just usinging data from our existing plan?
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bgoody
Frequent Visitor
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9 Messages
5 years ago
Customer service please
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DrKimEJ
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1 Message
5 years ago
Just ended a chat with Xfinity CSR, nothing new on Smartwatch for Samsung 😞
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Ryanfroks
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3 Messages
5 years ago
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ImpliedConsent
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4 Messages
5 years ago
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bgoody
Frequent Visitor
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9 Messages
5 years ago
Try sending a message to. I did.
https://forums.xfinity.com/t5/user/viewprofilepage/user-id/6805357
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KentonSani
Frequent Visitor
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10 Messages
5 years ago
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tincup83
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1 Message
4 years ago
@ComcastChrisL Any update on this? I just moved to xfinity from VZW 3 months ago and just found out my new Galaxy 3 watch wont work....
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bgoody
Frequent Visitor
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9 Messages
4 years ago
ComcastChrisL Official Employee
https://forums.xfinity.com/t5/user/viewprofilepage/user-id/6805357
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bgoody
Frequent Visitor
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9 Messages
4 years ago
Verizon supports samsung wearables
Xfinity mobile uses Verizon services.
It can be done.
Maybe they could explain to their customer's why they won't allow Samsung lte watches on there platform. Apple can?
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