Frequent Visitor
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12 Messages
S21 Connect to Network
I have 2 S 21's that both have a connection to network issue. Leaving on 24/7 or on/off both phones need to be network reset. This has been a week with this.
We are home, close to the tower and connection had never been a issue.
Checked both Sim cards.
All updates have been applied and kept current. It just really seems odd that two phones acting the same way.
Could it be they are paid off?
Tried the phone help and all I go was "Here is how to Reset"
Could there be a security update issue update?
EG
Expert
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107K Messages
11 months ago
The concern is not "Community Knowledge Base" related. Topic moved here to the proper help section for assistance.
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XfinityRaf
Official Employee
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572 Messages
11 months ago
Good evening @Yada. Are you having any issues connecting to apps or making calls while on Wi-Fi?
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Yada
Frequent Visitor
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12 Messages
10 months ago
No txt or voice even when using wifi. This morning I have no cell but after a 1 hr drive it worked. I did turn off wifi and still no connect. No incoming either.
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