1 Message
rewards
Hi,
I signed up for my account on 3/8/23 switched from T-Mobile, I was supposed to receive $300 in rewards $100 + $200. I doubled checked with my sales rep, she confirmed, that I should get $300. But I received only $100 in reward card. Can you looking into this.
Thanks
XfinityNicolas
Official Employee
•
1.1K Messages
1 year ago
Hey @user_mu2bc9, thank you for reaching out to Xfinity Support on our forums. Due to security reasons, we are limited on what we can help with over social media for Xfinity Mobile at this time.
Have you tried calling or texting 888-936-4968, or reached out to our secure online chat at this link where an Xfinity Mobile expert is available 24/7?
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