Visitor

 • 

1 Message

Monday, January 12th, 2026 12:19 PM

Resume now mobile line

Hello,

I'd like to resume my now mobile. i'm unable to turn on automatic payment on the app. Could you please help?

Please note, i'm unable to call, reach a human via chat.

I'm blind and therefore use a screen reader.

The process is extremely inaccessible. Appreciate your help in resuming the now mobile service asap.

Thanks,

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Selected Oldest First

Official Employee

 • 

2.6K Messages

20 days ago

 

user_1d1v6e Our department is not able to help with NOW Mobile. You can order NOW Mobile through the NOW Portal by chatting with NOW Support, or going to an Xfinity Retail Store.

https://www.xfinity.com/support/articles/now-mobile-overview

 

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