Visitor

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2 Messages

08/11/2026 12:12 AM

Remove Mexico and Canada

How to? “Manage plan” button is a dead link

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Official Employee

 • 

3.1K Messages

1 month ago

Thank you for reaching out to our team. Were you having issues removing the Mexico and Canada plan from your Mobile service?

Visitor

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2 Messages

Yes, I was unable to remove the Mexico/Canada service from one of my lines. I have recently enrolled two other lines in the service and will want to remove them 08/24.

Official Employee

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3.3K Messages

 

user_ftnjxo Hi there! Thanks for using our Forums and for taking the time to reach us. Are you still having issues with needing to remove the Xfinity Mobile deature? You can always refer to https://www.xfinity.com/support/articles/call-pass-mexico-canada to follow similar steps to remove it from adding it. 

 

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