Visitor
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2 Messages
Rebuilding a retaining wall requires pedistal relocation
Henrico County is requireing our community to move/rebuild a retaining becaue it currently blocks a main exit sewer manhole. To accommodate the building of the new block retaining wall, all utilities must be moved to a new easement location. There are two Comcast/Xfinity pedestals in the current utility easement that must be moved. All utilities, except for Comcast/Xfinity,have responded to our request for service. We need to have someone respond and come out to review what they need to move their utility.
XfinityRaf
Official Employee
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1.5K Messages
22 days ago
Good evening @user_5948a5. Our team can assist with getting your request over to our construction/tech team. If you could send our team a direct message with your full name and full address, we can get started.
To send a "Direct Message" ("Private") message:
• Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "Start new conversation"
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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