Visitor

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1 Message

Monday, January 12th, 2026 6:09 PM

phone service using my existing phone

I have Xfinity internet, I would like to start phone service using my existing phone and phone number.

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Official Employee

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2.5K Messages

20 days ago

Hello there, @user_28xspd. I appreciate you giving us the opportunity to help start your phone service via Forums. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

Visitor

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1 Message

12 days ago

i HAVE BEEN CONNECTED TO MY EXISTING PHONE SERVICE THROUGH XFINITOY AND CANNOT MAKE A CONNECTION

Official Employee

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511 Messages

Hello @user_kqa95w, thank you for visiting our community forums. Would you mind clarifying your issue further? From what I understand you are having issues making calls with Xfinity voice, does that sound correct?

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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