Greetings @user_unb33a, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. Is the phone number you want to change for a landline, of for a Xfinity mobile phone?
Hi there, @user_unb33a Thank you for your time today. Are you looking to get a new number or port a number over to your Xfinity Mobile line?-Richard
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
@user_unb33a Sure, I would be more than happy to assist you with changing your mobile number today. To further assist, I would need to access and verify your account. Also, please provide your full name and address.
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing, a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it. Xfinity Community Forum
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I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
Accepted Solution
XfinityJeff
Official Employee
•
1.1K Messages
4 months ago
Greetings @user_unb33a, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. Is the phone number you want to change for a landline, of for a Xfinity mobile phone?
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