Phone line

Hello good evening, how are you? This is { edit personal information }. I was speaking one of your colleagues this this evening like an hour ago so I was switching my number to from T-Mobile to Xfinity but I did everything. I gave her all the PIN code and everything but in the middle of our discussion the phone is connected so I don't have any line now to call anywhere. It's been like 1 and 1/2 hours. Please help me with this

@user_rdlijs

Thanks for reaching out to us we do apologize for any inconvenience you're having with your mobile line.

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