Phone line

I was talking to you one of your colleagues. My name is { Edit personal information } but I was trying to switch my number to Xfinity. I just gave her everything every detail but where we were talking in the middle of any on somewhere I don't know get disconnected so I could not even have my number. It's not working so can you please help me

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user_rdlijs

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5 Messages

7 hours ago

Hello good evening, how are you? This is { edit personal information }. I was speaking one of your colleagues this this evening like an hour ago so I was switching my number to from T-Mobile to Xfinity but I did everything. I gave her all the PIN code and everything but in the middle of our discussion the phone is connected so I don't have any line now to call anywhere. It's been like 1 and 1/2 hours. Please help me with this

Note: This comment was created from a merged conversation originally titled Phone line

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XfinityOrlandoM

Official Employee

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2.9K Messages

7 hours ago

@user_rdlijs

Thanks for reaching out to us we do apologize for any inconvenience you're having with your mobile line.

To get started please send us a direct message including your first and last name and complete service address

Here's the detailed steps to direct message us:

Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message

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user_rdlijs

Phone line

user_rdlijs

XfinityOrlandoM

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