1 Message
Payment for Xfinity mobile
Is Xfinity not taking greendot pre paid visa anymore? I get the verification link confirm it with my id and immediately get cancelled. I’m starting to think it’s the pre paid visa I’m trying to use for my order
1 Message
Is Xfinity not taking greendot pre paid visa anymore? I get the verification link confirm it with my id and immediately get cancelled. I’m starting to think it’s the pre paid visa I’m trying to use for my order
XfinityJorge
Official Employee
•
1.7K Messages
7 months ago
Thank you so much user_bfpias for actively using our Forums platform to reach out for assistance. To get started can you please send us a DM with your name and service address so we can look into your payment concerns for our Mobile service. Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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