Visitor

 • 

6 Messages

Thursday, July 16th, 2026 4:49 PM

Past due

My phone is blocked and I only can pay $90. What will happen

Oldest First
Selected Oldest First

Visitor

 • 

6 Messages

26 days ago

I can pay 90 today what will happen

Visitor

 • 

6 Messages

26 days ago

My phone is blocked I can only pay 90 what will happen 

Visitor

 • 

6 Messages

26 days ago

Can I see your answer please

Official Employee

 • 

3.4K Messages

@user_mhxobv

Hi there! Thanks for taking the time to reach out to us. We would need to take a look at your account to see what options are available. 

 

Can you please send us a direct message with your full name and service address so we can take a closer look?
 
How to send us a direct message:
 
- Click “Sign In” if necessary.
- Click the “Direct Messaging” icon.
- Click the “Start new conversation” icon, which looks like a pencil and paper.
- In the “To:” line, type “Xfinity Support.”
- As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
- An “Xfinity Support” graphic will replace the “To:” line.
- Type your message in the text area near the bottom of the window.
- Press Enter to send it.
 
Talk to you there!
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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