jl2017's profile

New Poster

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11 Messages

Tuesday, February 11th, 2025

New plan taxes and fees higher?

The broadband facts show a significantly higher charge for the Universal Connectivity Fee & Regulatory Recovery Fee for the new Unlimited plan compared to what I currently pay on the older Unlimited Intro plan. Do these fees increase when moving from the older Unlimited Intro plan to the newer Unlimited plan?

Thanks

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Official Employee

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2K Messages

6 months ago

Thank you very much for reaching out to us here @jl2017. The best place to check on any specific charges would be at the https://www.xfinity.com/mobile site. 

New Poster

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11 Messages

That is not helpful, the site does not answer my question.

Official Employee

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2.6K Messages

You can learn more herejl2017

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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New Poster

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11 Messages

Again, that does not answer my question.

Official Employee

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3.3K Messages

 

We can provide you with more specific billing details. If you can please send us a Direct Message! 

 

 

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New Poster

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11 Messages

This is a simple question. Can someone from Comcast just post the answer here?

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