9 Messages
Never received $200 visa gift card for new line and number port
I did the promotion last year in February of 2022 where if you sign up for internet and port your number from another carrier to xfinity you will get a $200 visa pre paid gift card credit card and now I'm being told that my number wasnt ported over. So now i have to gather all the information about this and prove it to xfinity for $200 on a gift card? This is redicilous. Dont sign up. Stay away from any promotions they have and any deals wont be met. Here i am 1 year and 7 months later still trying to get it.
Codekush
9 Messages
1 year ago
I'm still on hold waiting to talk to the manager of xfinity wireless about this. I've been waiting for 24 minutes. He's never going to pick up. This customer service is a scam.
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Codekush
9 Messages
1 year ago
I'll call xfinity in the morning and request to speak to a manager. I have not had time. The business arrangement was if I port my number over and bring my own phone I get a $200 visa gift card credit card. This was February-march of 2022. The reprensative I spoke with tried to tell me she had a tool to check if I ported my number over which a such tool doesn't exist. It's a box that's checked on the telecom side. I don't want an account credit either. The gift card needs to be sent because that's the business arrangement that was created and completed last year. Now I have to keep working on xfinity to complete their end of the deal...
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Codekush
9 Messages
1 year ago
There are several tickets open about this and the first or second reprensative that opened a ticket for me confirmed I qualify because the number was ported from AT&T and I brought my own device.
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