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Visitor

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1 Message

Monday, February 7th, 2022 1:55 AM

Closed

Needing copies of text messages and multimedia texts

I’m needing copies of text messages and multimedia texts for a number that has been texting one of my phone lines 

Problem Solver

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567 Messages

3 years ago

Hello, @user_c64316. While we're unable to assist you with your mobile services here, you can reach our awesome Xfinity Mobile team by any of these three methods:
- SMS Text Message: 1 (888) 936-4968
- Phone: 1 (888) 936-4968
- Chat: https://comca.st/3uxSbri
I'm confident that the experts on our Mobile team will be more than happy to assist you with this. Please let us know if you having any trouble getting the assistance you need.

Visitor

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1 Message

3 years ago

This is not helpful at all.  

It is not unreasonable to ask for digital communication

Official Employee

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1.4K Messages

No, it's definitely not unreasonable. The Chat link we provided should get you chatting with an agent digitally in no time. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

3 years ago

How can I restore deleted mobile text messages from my child's iphone?

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