1 Message
need to speak to a supervisor of billing
you still owe me $53.62 for a mobile phone service I stopped within 2 weeks after not receiving what was promised to me
and also losing my signature plan
2 different agents 8/5. and on 8/14 said this would be credited to me
need supervisor now
XfinityFrank
Official Employee
•
912 Messages
17 days ago
Hi there, @user_dgfrw8! Thanks for reaching out to us here on the Community Forum! We can help get this issue reviewed and resolved. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address. Thanks!
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