1 Message
Mobile
I have been on hold for over an hour with "XFINITY Mobile" The corporate front counter Xfinity store says they can not see or adjust my bill. The 3rd party call center can not help me or make adjustments. The We Are On It text code takes me back to the same third party call center. Who can help me?
XfinityAntoine
Official Employee
•
1.4K Messages
8 months ago
Thanks for reaching out, user_tazhey! I'd be more than happy to help you with your Xfinity Mobile Issue. Have you already reached out to the chat here
https://www.xfinity.com/xfinityassistant/?channel=xMobile
for help? If you'ave having issues with the phone team, that may be a good next step.
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