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Wednesday, October 18th, 2023 3:15 AM

Closed

Mobile

My mobile phone number [Edited: "Personal Information"] is not letting me make calls or receive calls please help

Expert

 • 

107.1K Messages

1 year ago

The concern is not "Xfinity App" help related. Topic moved here to the proper help section for assistance. 

Official Employee

 • 

1.3K Messages

1 year ago

@user_pwws24 Hey there, thanks for being part of our XFINITY Mobile family. We'd love to help, but we don't have access to XFINITY Mobile accounts via social media, I do apologize.

We would suggest contacting our Mobile experts via one of the following methods:

• SMS Text Message: 1 (888) 936-4968
• Phone: 1 (888) 936-4968
• Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile

Our XFINITY Mobile partners are available daily from 7 am to 9 pm EST. I'm confident they'll be able to get this resolved for you.

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