Visitor

 • 

1 Message

10/13/2026 12:56 AM

Mobile transfer pin

How do I get a mobile transfer pin so I can transfer my phone number to a different phone on another service?

Oldest First
Selected Oldest First

Official Employee

 • 

3.1K Messages

4 hours ago

Hey @user_h4vzly, Thank you for visiting our official Xfinity Forums Community support page. We are sorry to see you go! If you are looking to port out to another provider, you will need the account number and port out PIN. This can only be obtained via the Xfinity App, Xfinity My Account web portal, or via ID verification at a local Xfinity Store. 

You can learn more by visiting our 'How do I cancel my Xfinity Mobile service?' support page. Please let us know if you have any additional questions.

forum icon

New to the Community?

Start Here