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Friday, November 28th, 2025 10:11 PM

Mobile line is not free as I was promised

I switched over to Xfinity for 1 line with our new internet service and we were suppose to get 1 year free mobile service.  Well our bill is showing

Unlimited$43.55 
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1 line

Premium Unlimited

[Edited: "Personal Information"]

Service with unlimited talk and textIncluded
Activation Fee$25.00
Device payments$50.37
Promo bill credit($16.66)
Xfinity Mobile Care$16.55
$16.55/mo
Total=123.25
I was told when I signed up we would be charge basically for the phone and any add on The next bill after that is showing 102.71 someone needs to fix this.  I would not have switched if this is the case because now I am paying more then my old plan.

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