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Monday, August 5th, 2024 5:22 PM

Military Reward Status

Hi,

I have confirmed my military status several weeks ago and my reward status has not updated to diamond. Please let me know what is going on. Thank you for your help.

Analee [Edited: "Personal Information"]

Official Employee

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1.8K Messages

3 months ago

Hi there @user_20d2r9!  Thanks so much for taking the time to reach out to Xfinity Support!  We are so glad to hear from you and want to help in any way that we can with your Xfinity Reward status.  No worries!  You have reached out to the right team to get things squared away.  We do see your message and will be following up with you there. 😉

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