Medical Hardship Escalation | Reinstating Closed Mobile Line

Hello Xfinity Support team. I am reaching out because I desperately need a human override on my closed Xfinity Mobile account. In March, I underwent major heart surgery. Due to the severe medical recovery process, I fell behind on my bills, and my line was unfortunately disconnected a few weeks ago. 

I just received my final bill, which has 'accelerated' and charged me for the entire balance of my physical phone all at once. I am currently recovering and waiting for my disability income to start, so paying this massive lump sum is completely impossible for me. 

Now that I am on the mend, I want to get back on track. Because this was a severe medical emergency, could you please escalate this to an Advanced Billing Supervisor who can reverse the account closure, reinstate my phone line, and place my past-due balance into a monthly repayment plan? Thank you so much for your help and understanding.