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Monday, October 16th, 2023 8:30 PM

Closed

lost access to emails on my mobile iphone.

I am no longer able to access my emails from my iphone.  I keep getting an error message stating the following:

The mail server "imap.comcast.net" is not responding.  Verify that you have entered the correct account info in Mail settings.  I have changed my password and this still will not work?

  

Official Employee

 • 

2.4K Messages

1 year ago

Hey there, @user_5hg6n5, thanks for reaching out here on Xfinity Forums regarding your email account. We definitely want to help with getting you connected to your email account. Are you using a VPN when trying to connect? Are you connected to your Wi-Fi Network when attempting to connect?

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