2 Messages
Issue with third phone line charges and promise of free gift card for new line
I have not been able to get this issue resolved either by calling or using the chat feature so here I am. I was promised many things if I added a new line. I was promised that I would not be charged for the phone and I was promised a free gift card. NONE of those things have occurred and I have been trying to get this resolved. Please see screenshots of the chat below.
XfinityWilliam
Official Employee
•
1K Messages
3 months ago
Hello user_25love. Please try calling our Xfinity Mobile team at (888) 936-4968
Xfinity Mobile specialists are always available to help over chat, text, or the phone.
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