Visitor
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18 Messages
iPhone 14 Shipping Times
Hello, I saw a shipping thread created for the iPhone 13 so I'm creating this one! Let's update each other on the shipping processes for the phones. I ordered the 14 pro max in space black 128gb and my date is scheduled for September 30th but I already lost the cancel button and received a trade in email and the phone shows up on my account now. Is anyone else seeing this?
user_f98314
Visitor
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6 Messages
3 years ago
Mine was supposed to arrive today by noon, but nothing yet. Last FEDEX tracking update was Ft Worth, so I’m not optimistic even though it was shipped priority overnight with Saturday delivery.
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user_e38117
Visitor
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1 Message
3 years ago
I ordered mine 9/9. There’s no date in my confirmation email. I have no info to go on. Very annoyed.
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user_26a36a
Visitor
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2 Messages
3 years ago
I ordered 3 minutes after pre-orders went live and I've heard nothing since the confirmation email. PRO MAX Black 1TB
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user_85b13d
Visitor
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2 Messages
3 years ago
Prepare to wait. I was told it would ship September 16. Just called because they failed to ship (I’m sure Covid or part shortage) and was told September 30 at earliest now.
Unfortunately you can’t cancel and just get from Verizon either. You have to wait until it arrives even though they have not shipped.
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user_a75a38
Visitor
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5 Messages
3 years ago
Ordered 9/14. Late to the party. I was told Oct 28. No further updates. Yeesh. Haven't had an iphone since the 4. I can't believe this is still a thing.
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Here4Help
Expert
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192 Messages
3 years ago
All,
Not sure if you saw this thread posted by XfinityJessie: Update on iPhone 14 Shipments | Xfinity Community Forum
As shared by that employee and myself, shipping delays for new Apple products are not a new issue for Apple. This is something that has been happening with almost all new Apple devices for years. It has been made worse by Covid. Like with many things, Covid has impacted supply chains and electronic parts. When searching the Apple community, I was able to see that Apple's own website is stating that certain Apple 14 models will not be received by customers until late October. Since this issue has nothing to do with Comcast's ability to deliver devices, but rather Apple's ability to fulfill all the preorders, I would recommend sharing your feedback with Apple directly on their forum: Official Apple Support Community
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Muzickallynclined
Contributor
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20 Messages
3 years ago
Well..... I called the order verification dept at XM. I ordered the A14PM 512GB on 9/9. My estimated delivery date is 9/30. I was advised that XM is expecting a shipment from Apple this week and next week. and they advised that my device could possibly be delivered before 9/30. I truly hope so..... so this is NOT on XM, this is on Apple and trying to fill these pre-orders!!!!
(edited)
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user_1eb1c8
Visitor
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8 Messages
3 years ago
Received xfinity shipping confirmation around 11. Phone was picked up in fort worth, on the way to florida for tomorrow delivery.
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user_b0a8cc
Visitor
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4 Messages
3 years ago
Not to get too many peoples’ hopes up, but I pre-ordered a black PM14 256GB later in the evening on 9/9 (around 8:00pm EST). Original estimated delivery was 9/30. Got a shipment confirmation today that it will arrive tomorrow.
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FrustratedService
Visitor
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4 Messages
3 years ago
So Apple stated Opening day to Ship would be Fri 16. Getting frustrated, mamma taught me to be patient. But I want my new Toy (14 MP/256). I ordered within 1 hour of opening. No confirmation yet (Sep 20). I returned last years 13 (by the way I lost the Deposit Money No recourse aprox $120 and lost multiple hours with store employees , actually they were getting to know me by name). POOR CUSTOMER SERVICE, as always ([Edited: "Inflammatory"]). If it weren't for the cheap rates, I would bolt. I would love to cancel, but they have canceled being canceled- REMOVING the "CANCEL" ICON. Overall I hate false advertising, getting a bad taste!!!
(edited)
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user_370fc7
Visitor
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5 Messages
3 years ago
I’m here because my husband got his 14 Pro 128 black on time but my silver is nowhere to be found. Estimated date is October 7. I’m commenting because people are relying on Xfinity customer service and xfinity themselves keep touting their great xfinity mobile team on this thread.
For the past two weeks—7 hours of chat—I’ve been dealing with xfinity mobile reps and xfinity techs trying to add my in-laws xfinity mobile number into my account since they moved in with us. After all that time and assurances by all 9 people I chatted with, it turned out that it’s completely impossible to combine the accounts. I will have to switch them to another carrier and then switch them back to xfinity under my account as a new xfinity number OR abandon their current phone number and give them a new one under my account. That is the customer service and technical capability we’re dealing with.
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Rukia_K
Visitor
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3 Messages
3 years ago
no information , order on September 10 :(
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Muzickallynclined
Contributor
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20 Messages
3 years ago
Welp.....has anyone had any luck on receiving their devices early BEFORE their estimated delivery date?
(edited)
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user_3cb27f
Visitor
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18 Messages
3 years ago
Very strange thing. I saw a gold 256 gold pro max on the site and it said it was in stock. I literally thought it was a glitch so I placed the order and am planning on cancelling my black one from sept 10th. The gold actually showed up in FedEx with a delivery date. The one I ordered today 2 hours ago.
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Muzickallynclined
Contributor
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20 Messages
3 years ago
QUESTION: Has
anyone pre-ordered an A14PM 512GB on 9/9 and received it yet?????
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