iPhone 14 Shipping Times

@Colacone​  I just looked on my fedex and see tracking was created and the expected ship date is tomorrow

@user_2d01eb​ Did you get a shipping email too?

@Colacone​ yes I did just a while ago 

@Rkmuhammad5457​   check your FedEx app to see if the package has been scheduled 

@bgrieser12​ yeah they really shouldn't say they have inventory if they don't.

@user_3cf2ef​ Ordered 9/9 at 9am.  Delivery promised by 9/16. Still no shipping info.  Promise broken. Giving up on Xfinity. Canceled order. 

@user_3cf2ef​ curious about the octobers did you get a confirmation email after the we got your order email, were you charged, and is the phone showing up in your account yet?

xFinity says that I was charged and that my device is paid in full.   There isn't a charge on my account as of right now.   I received two emails since my order, first said "We Got Your Order" and the second says "xFinity Mobile Order Confirmation".   The second email has the blue box that says pre-order availability: 2022-10-28.   The phone shows in my account but is grayed out.   6+ weeks seems like a really long time but I have never attempted to buy the newest phone before.   

@user_7b6741​ they will try again the next business day or you can go pick up when it back at the facility 

@TAJones99​ same here, I’m less than hopeful

Me too. Never received an estimated date even though I ordered on 9/9.

Still nothing here, spoke to a rep and they still assure me its coming tomorrow. But I have no Fedex and it has not changed in the app yet either.

@Speedy079​ Ordered it on 9/9 with a 9/16 date on confirmation email

@Speedy079​  I pre-ordered the Pro 128gb a few minutes after they started accepting the pre-orders. Got the confirmation email the same day with the availability date as 9/16 tomorrow, but haven’t received any other emails about shipping updates. I’m growing mad and impatient lol but i’m not really hopeful at this point after seeing other comments. :(

@user_82e017​ I just chatted as well and they told me that my order will be shipping in 1-2 days. My estimated delivery date (when I was purchasing the phone) and the date listed on my confirmation email was for Fri 9/16. So I'm guessing in the chat that they are just saying whatever and there are no real answers. 

@user_82e017​ Oh, yeah, hopefully that’s not any misinformation! I’m speaking with one via chat right now and he gave me a tracking number that way. It shows the label was created this morning and estimate delivery date is Monday, the 19th. I feel like their process with this is a little messy and they maybe could definitely improve their communication with these kinda issues. 

@subrina1025​ I chatted and they tell me my order was released, but he did not see any tracking info yet. I keep checking FedEx but nothing there either. Still grayed out on the devices screen too. I ordered at 10am on 9/9 and was confirmed for 9/16 so I am hopeful but that is waning as time passes. Luckily I don't need the phone ASAP or I would be pissed. But this is not good customer service on Xfinity's part, as I have done this with both ATT and Verizon in the past and always had a tracking by this time for new release phones.

@Colacone​ Can you share your model and size? 

@Colacone​ What time did you order on 9/9?

@user_01557b​ I got the 14 Pro 128GB in Deep Purple.

@subrina1025 I ordered at like 8:30 AM Eastern, but I didn't realize they wanted me to submit an ID photo for verification until that evening, so I didn't get my order confirmation until 9:30pm

@Colacone​ if you don’t mind me asking — how did you end up getting overnight? Since standard is 2 day free shipping :( 

@Comcasey​ find the Xfinity Mobile website, login there and you will see a chat icon top right.