Internet Not Available Where I Moved and 5th Generation Mobile

I am beyond frustrated with your customer service. I have been told conflicting information time and time and time and time again. I moved, your internet service is not available in my new town. I was told if I switch to the 5th generation mobile plan I will only be charged a monthly fee per account. Every single time I call and speak to an agent they tell me that information is incorrect and that I am going to be charged per line. Your website clearly states:

Moving to an address where other Xfinity services aren't available or canceling your other Xfinity services

If you're on our latest price plan and move to a new address that doesn't qualify for Xfinity Internet, Xfinity Voice, Xfinity TV, or if you cancel these services for any reason, you'll see a $25 per month standalone mobile fee per account on future Xfinity Mobile bills. If you’re not on our latest plan, you’ll see a $25 per month standalone mobile fee per line on future Xfinity Mobile bills. 

So you need to get it together and tell your customer service agents what the policies actually are because I have been told by at least 5 agents now the incorrect information and I'm fed up. I also cancelled my internet as of 2/3/25 and was just told oh we see the notes here but looks like they missed a step and it was never cancelled. I have been an Xfinity customer for over 10 years and this is how you treat your loyal customers? I'm about to take my business for mobile elsewhere. Get it together Xfinity