Frequent Visitor
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6 Messages
Internal credit check vs external? Please help!!!!!!!!!!!!
What is the difference between a internal and external credit check when signing up for Xfinity mobile ? Xfinity doesn’t use your fico score initially ? Thank you for any information. I signed up and it gave me down payments for phones.
Accepted Solution
XfinityKenF
Official Employee
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8K Messages
5 years ago
Thanks for posting about the credit check for XFINITY Mobile.
All new and existing Xfinity customers will undergo an internal liability check (ILC) when requesting new Xfinity Mobile services.
Let me know if you have additional questions!
Ken
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Jojogoblue2020
Frequent Visitor
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6 Messages
5 years ago
What is the difference between a internal and external credit check when signing up for Xfinity mobile ? Xfinity doesn’t use your fico score initially ? Thank you for any information. I signed up and it gave me down payments for phones? So did I pass the internal check? What’s the difference?
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snow7551
Contributor
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336 Messages
5 years ago
so if you able for a down payment and you passe then yes you can buy the phones you want
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snow7551
Contributor
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336 Messages
5 years ago
hi
please do not make new topics of the same ? you all ready had a topic about this a few topics down
https://forums.xfinity.com/t5/Xfinity-Mobile/Internal-credit-check-vs-external-Please-help/td-p/3294736
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Jojogoblue2020
Frequent Visitor
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6 Messages
5 years ago
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Jojogoblue2020
Frequent Visitor
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6 Messages
5 years ago
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XfinityKenF
Official Employee
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8K Messages
5 years ago
If an external credit check is required to establish service, you are prompted that a credit check (hard inquiry) is needed to continue.
If you have had XFINITY internet services for 12 months or less, you will be subject to the external credit check.
If you provided your social security number and date of birth, an external credit check was most likely done--you can confirm that with the credit bureau.
Ken
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Jojogoblue2020
Frequent Visitor
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6 Messages
5 years ago
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XfinityKenF
Official Employee
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8K Messages
5 years ago
Hey there! Thanks for posting. You have to post publicly first before you're able to send a private message as per our forum guidelines. I see you have been able to do so now, so I'll work on your credit pull request for ya.
Ken
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Jojogoblue2020
Frequent Visitor
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6 Messages
5 years ago
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XfinityKenF
Official Employee
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8K Messages
5 years ago
Wish I could. At this time, you'll need to reach out to XFINITY Mobile support for account-specific info.
Ken
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